Privacy Policy
We are covered by the Federal Privacy Act and its National Privacy Principles (NPPs), which set out standard for the collection, use, disclosure and handling of personal information.
Personal information is essentially information or an opinion about a living individual whose identity is apparent or can reasonably be ascertained from the information or opinion (e.g. a name and address). Our Privacy Policy applies to any personal information we collect, use or disclose after 21st December 2001. It does not apply to our employee records.
How to contact us
If you wish to gain access to your personal information, or you want us to correct or update it, or you have a complaint about a breach of your privacy, or any other query relating to our Privacy Policy, contact our Privacy Officer during business hours on:
Telephone: (03) 9276 0900
Fax: (03) 9817 2055
Mail: PO Box 170, Balwyn, VIC 3103
DX: 31214, Balwyn
Important Privacy Notice And Consent
This statement tells you how RSM Group Pty Ltd ABN. 40 006 361 226 collects, uses and discloses personal information.
"Personal Information" is information about and which identifies individuals, including, for example, an individual who is an insured and an individual who may simply be referred to in the application for cover or claim form (such as a director, claimant, witness etc).
It is important you read, understand and agree to the following which applies from 21 December 2001.
What we do
We collect personal information from you to be able to provide you with our various services.
These include: insurance broking, claims management, risk management consulting, other forms of insurance services, employee benefits, superannuation and investment advisory services. If we do not get the personal information we need, we or any third parties we disclose the information to may not be able to provide appropriate services.
We disclose personal information to third parties who we believe necessary to assist us in providing our services. For example, in arranging and managing your insurance needs we will usually provide information to insurers, reinsurers, other insurance intermediaries, insurance reference bureaus, our advisers such as loss adjusters, lawyers and accountants, and others involved in the claims handling process. We also provide it to purchases of our business and related companies.
We limit the use and disclosure of any personal information provided by us to such third parties to the specific purpose for which we supplied it (except with the individuals consent).
We take reasonable steps to ensure that whenever we collect, use or disclose personal information, it is accurate, complete, and up-to-date.
What we expect of you
When you provide us with personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to use, the purposes we use it for, the types of third parties we disclose it to and how they can access it (as described in this document). If it is sensitive information we rely on you to have obtained their consent to the above. If you have not done either of these things, you must tell us before you provide the relevant information.
If we give you personal information, you and your representatives must only use it for the purposes we agreed to.
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